Terms of service

Last updated: November 12, 2026

1. About Our Store and These Terms

htxclyxgs (“we,” “us,” or “our”) operates this online store. These Terms of Service apply to your use of the website and to orders you place through it. The product information and store policies shown before checkout also apply to your purchase.

2. Using the Store

Please provide complete and accurate contact, payment, and shipping details when you place an order. You must be legally able to place the order or have permission from a parent or guardian where required.

You may not use the store for unlawful or fraudulent activity, disrupt its operation, or attempt to access its systems or information without authorization.

3. Product Information and Availability

Before ordering, check the product description, sizing details, materials, and care instructions. Colors may look different depending on your device and display settings. Your rights remain in effect if an item is defective, differs substantially from its description, or was sent in error.

We aim to keep listings, prices, and availability current. If an error affects your order, we will explain what happened and outline the available options. We will obtain your agreement before sending a substitute or charging a higher price. If we cannot supply an item, we will notify you and refund any payment we received for it.

4. Pricing and Payment

The applicable price and currency appear in the store and at checkout. You will see any applicable taxes and your final order total before you pay.

All U.S. orders include free standard shipping. Checkout displays the available payment methods, and the providers listed there process your payment.

5. Processing and Delivery

We currently ship exclusively to addresses in the United States. We typically process orders within 1–2 business days. After dispatch, we estimate transit will take 5–10 business days. Delivery dates are estimates and cannot be guaranteed. See our Shipping Policy for details.

To correct your shipping address, change your order, or request a cancellation, email hello@htxclyxgs.com as soon as possible. We will check whether we can accommodate your request before dispatch. Once your order has shipped, our Return and Refund Policy applies.

6. Returns and Refunds

You may request a return for an eligible item within 30 calendar days of delivery. We pay for shipping on eligible returns and charge no restocking or return handling fees.

After we receive your return, we will inspect it and let you know the outcome. If we approve the return, we will initiate the refund to your original payment method within 15 business days of the inspection. Your bank or payment provider may take additional time to post the refund.

Our Return and Refund Policy explains which items are eligible and how to start a return.

7. Shopify and Privacy

Shopify hosts our online store and processes information when you browse or make a purchase so it can provide commerce and related services. Shopify and other service providers may process information outside your country of residence.

Our Privacy Policy describes how we handle personal information and how you can contact us about your privacy rights. Shopify describes its own information practices in its Privacy Policy.

8. Website Content and External Services

Intellectual property rights in the materials on this website may belong to us or to third parties. Those rights remain with their holders when you purchase a product. Third-party names and trademarks belong to their respective owners.

A link alone does not establish an affiliation with an external service or an endorsement by that service. If you choose to use an external service, review its terms and privacy notice.

9. Resolving Problems and Updating These Terms

If you have a problem with the store or an order, contact us so we can investigate and work toward a resolution. All consumer rights, statutory warranties, and liabilities that cannot legally be excluded or restricted remain in effect.

We may revise these terms for future use of the store. Subject to applicable law, the terms and policies shown when you placed your order continue to govern that purchase. We will notify you of material changes where required.